FAQ: Frequently Asked Questions

What are the Order & Delivery Details for this December/Christmas?

Special Delivery Areas for December: 
Albany (Grahamstown, PA, Kenton, Alex), Fourways/Centurion
Regular Delivery Areas:
Cape Town, Paarl, Somerset West, Stellenbosch/Strand, PE/Gqeberha, Middelburg EC.
Delivery Fee:
All Areas - R99 delivery fee for orders below R2 000. Free delivery for Middelburg, EC.

Order & Delivery Dates:
Cape Town & Winelands - Order by Wednesday 26th November 8am. Delivery on Saturday 6th December.
PE/Gqeberha - Order by Wednesday 26th November 8am. Delivery on Thursday 4th December.
Albany - Order by Wednesday 26th November 8am. Delivery on Friday 5th December.
Middelburg, EC - Order by Wednesday 26th November 8am. Delivery on Saturday 6th December.
Fourways/Centurion - Order by Wednesday 3rd December 8am. Delivery on Wednesday 10th December.

Proof of Payment;
Proof of EFT Payment needs to reach us by email (basileialamb@gmail.com) by Wednesday 3rd December.

Can I pay by Credit Card, Debit Card or Payfast?
After initially enabling the above options, we made a decision to only go with the EFT or bank transfer option due to the following reasons:
*  Card and Payfast options include quite a high percentage fee which we would have to add onto our price.  The margins on selling meat in this way are already so small and we have looked at cutting costs in order to bring you products at a reasonable price and still make it worthwhile from our side.
*  We are looking to service long standing customers who will buy from us on a regular basis and once they have added us to their beneficiaries on online banking, doing an EFT is very easy and quick. 

Is your meat Karoo Lamb GI certified?
The short answer is "YES."  
The long answer is slightly more involved.  
Yes, Middelburg Karoo automatically qualifies as it falls within the GI area.
Yes, Basileia Solutions (Pty) Ltd is a registered member of the Karoo Lamb Consortium (KLC).
Yes, we slaughter at an abattoir that is registered with the KLC.
Yes, our meat processing facilities have the necessary government health certifications and we are registered with KLC as a meat processor.
Yes, the Basileia Lamb website is registered with KLC as an Retailer (Online).
Lastly, regarding the specific batch of lambs - the lambs that have been marketed from the veld will have the GI stickers attached, while those lambs raised in drought conditions that required them to be marketed from the feedlot will not have the GI sticker attached.